The items found here are at our Grizedale store at LA22 0QJ.  Before making a journey to see a thing that appears to be in stock please ring us to check it's still here as we don't get time to update the website daily.

Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.

In Stock Items

Standard Delivery is 2-4 Working days and is £3.95 on all orders under £50 then free delivery on all orders over £50 . We are also happy for you to arrange your own collection of goods from us if that's easier.  These charges apply to mainland UK only and there may be additional charges and delays for Scottish Highland areas.

Pre-Order Items

If the item is on a pre-order then a rough ETA of when we can expect that item is shown, or we will ask you to get in touch as no firm date is available.

Bikes and Frames

Bicycles and frames will be delivered as soon as we have time to process them through our workshop.  We will contact you via email when this will be, and in some instances there can be a 2 week turn around for in stock bicycles.  If you are in need of a bicycle within a certain time frame please contact us before placing your order so we can discuss our workshop schedule with you.

£50 boxed with minimal assembly required.

We can now ship electric bicycles within the UK. 

Rough pricing is £125 fully built ready to ride. These prices are subject to change. 

International Shipping

We can ship some brands within Europe on a case by case basis.  Shipping is calculated at the point of inquiry to hire@biketreksgrizedale.co.uk and not all our brands allow shipping outside of the UK.  Any goods that are shipped outside of the UK must be paid for via BACS by the provision of the relevant IBAN and SWIFT codes where necessary.

Delivery Information

Orders are dispatched via Evri, Royal Mail Recorded Delivery, or a courier service, depending on the size and nature of your order.

Bikes and frames: A signature is required upon delivery for all bike and frame orders.

Standard items: A signature may not be required for smaller or standard items. If you would prefer a signature to be required upon delivery, please contact us before placing your order. Additional charges may apply for this service.

Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately.

Risk and Delivery

Responsibility for the goods passes to you once your order has been delivered to your address.

If for any reason you are not happy in the way that the goods arrive at your delivery address please either refuse to sign for the goods OR make a note on the delivery drivers terminal.  ALL goods leave us well packaged and insured but we are at the mercy of the courier companies once they leave here.  We cannot accept responsibility for damaged goods that have being signed for by you knowing that the box etc was not intact, as an insurance claim cannot be processed.

We reserve the right to alter or amend delivery times in exceptional circumstances.

We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. In the event that we fail to meet a specified delivery date you will have the option of either cancelling your order and receiving a full refund, or continuing with the order and accepting a refund of any additional delivery charge we have made.

Delivery times quoted above can vary depending on stock availability and delivery location.

Occasionally our website will show a product as in stock when it is actually not.  Due to the nature of retail our data isn't always updated as quickly as a major retailer.  If you place an order through our online channel and the goods are in fact not in stock we will issue you a refund.  This refund can take up to 14 days to reappear in your account due to our payment gateway provider Payment Sense.  If you are in any doubt of the stock situation or are in need of the money back faster than the 14 days it'll take to go back into your account please contact us BEFORE placing your order as we cannot sadly speed this return process up.